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Neat Completes Transition to Software for Small Business

In light of that, we offer the following options for you to consider in order to make use of your Neat scanner and/or software: Option 1: Continue using the Retired Desktop Software. If you already using a retired version of Neat, then you can continue using the product as is. Retired versions of Neat do not require a subscription fee for use.

  1. If you have an existing Neat software subscription, simply login using your Neat credentials and select “Scan to Neat” as your destination. If you do not have an active Neat subscription, you can scan your documents directly to your computer-no subscription required for this functionality.
  2. Reconcile Your Transactions in One Place. Connect to any of +10,000 financial institutions and Neat will match receipts and invoices directly to your bank or credit card transactions. You can also connect to accounting systems you already use, like QuickBooks, making it easy to reconcile your books.
  3. Jul 10, 2018 Nest Cameras Are Useless Without a Nest Aware Subscription Craig Lloyd @craigelloyd July 10, 2018, 3:00pm EDT Most Wi-Fi cameras and video doorbells offer a paid subscription that comes with more features, but also offer a free tier that works well enough for most use.
  4. Option 1 – Ride Out Neat Desktop Until It Dies This is the easiest option, but as new versions of the Mac and Windows operating system are released it will eventually become untenable. Sooner or later something is going to stop working, and since there is no support there isn’t much you can do. Option 2 – ScanSnap Receipt.
Over the past several years, the advancement of smartphones, digital receipts and email-based documents has changed the way in which small businesses receive and manage their financial documents. As a result, our customers have been demanding more functionality in the cloud and the ability to use our software with virtually any device.
Effective July 2017, due to the changing nature of the market, we are announcing that we will be officially exiting the personal scanner marketplace as a direct manufacturer.
From this point forward, the company has transitioned its focus on our cloud software for small businesses with a focus on bookkeeping, expense and spend management and document organization.
Neat Scanners are no longer available, and as of July 2018, all Neat brand scanners are now outside of their warranty period.

Neat ScannersFrequently Asked Questions

  • Can I continue to use Neat scanner?
    Absolutely! You can continue to use your Neat scanner and Neat will continue to offer drivers for these scanners (Windows/Mac) as long as possible. See Terms & Conditions
  • Can I use other Scanners with Neat Software?
    • Cloud software
      Yes, Neat's cloud software is TWAIN compatible and designed to work with other manufactures scanners and all-in-one devices. Learn how to use Neat software with any TWAIN compatible scanner.
    • Legacy software
      No, however you can continue to use your Neat software without a subscription with your Neat hardware, however it is not designed to work with third-party hardware. To use other manufacturer's scanners, you must utilize our Cloud software.
    How do I know what software I am using?See Below
  • Can I still buy Neat hardware?
    Neat scanners are no longer available from Neat or its authorized resellers. Neat scanners may be sold through 3rd party resellers, however, please note that these are NOT covered by Neat's limited hardware warranty.
  • What if I am a current subscriber? What does this mean for me?
    Your Neat scanner will continue to work as it does today. If you are using Legacy, it is highly recommended to use our Cloud Software. The Cloud software will always be up to date with the newest features and current with the latest operating systems. You will also have access to unique integrations such as Quickbooks® Desktop, H&R Block and more.

What Software am I Using?

Support, Warranty and Upgrade Options are based on which Neat Software or Software Bundle you've purchased

  • Scanners sold prior to mid-2015
  • Versions:
    • Windows: version 5.7 and earlier
    • Mac: Version 4.5 and earlier
    • Status: Retired March 2016

Support Options

Agent support no longer providedSoftware downloads are no longer available

  • Scanners bundled with a 1-year subscription offer, starting mid-2015
  • Cloud Desktop Client: Version 1.4.7 or earlier
  • Status: Current version 1.5.3
  • If you purchased within a year or more than one year ago and elected to renew your subscription, you are a 'active subscriber'
  • If you purchased more than a year ago and did not subscribe to continue service, you are on the 'Basic tier' and can continue to use the software without a subscription. Please note that support is limited to email support only for Basic tier users.
    UPGRADE YOUR PLAN TODAY!

Support Options

Software Support Full support (phone, chat, email) during 1st year & with active subscription; Email only support on Neat Basic version How to scroll through pictures windows 10.

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Can I use my neat scanner without a subscription?

Free skype for mac os x 10.8 5. No, however you can continue to use your Neat software without a subscription with your Neat hardware, however it is not designed to work with third-party hardware.

To use other manufacturer’s scanners, you must utilize our Cloud software.

How do you use a neat portable scanner?

Neat Receipts Desktop Scanner –

How does the Neat Receipt Scanner work?

The Neat Receipts Scanalizer specializes in scanning and storing the images and details of receipts, business cards, and any paper documentation up to 8.5 inches wide. Scan a receipt and the software will pull the transaction date, amount, and sales tax into the software, then categorize the transaction.

Why is my neat scanner not working?

Look for your scanner model, RIGHT-click on it, and go to Update Driver Software. Device manager will update the scanner driver and let you know when it is finished. If it requests that you restart your computer, then restart your computer. Launch Neat and try scanning once more.

Can you use any scanner with neat software?

You can use any TWAIN compatible scanner with the Neat software. TWAIN is a widely-used software that allows you to scan an image directly into an application, such as Neat.

How do I reinstall Neat scanner?

Reinstall/Repair Neat Scanner Drivers

Unplug your scanner and close any Neat software on your computer. Browse to C:Program FilesCommon FilesThe Neat CompanyDrivers and delete the folder for your scanner model: NM-1000: Delete the Neat Mobile Scanner folder. ND-1000: Delete the Neat ADF Scanner folder.

How do I connect my neat scanner to my computer?

Scan with a Neat Scanner

  • Click Scan.
  • A Neat Scan window will appear.
  • Turn your Neat scanner On.
  • If you have multiple scanners connected, click on the small down arrow next to the scanner name to choose the scanner you want to use.

How much is a neat scanner?

The Neat Company NeatDesk Desktop Scanner and Digital Filing System, Home Office Edition, 2005410

List Price:$414.00
You Save:$39.01 (9%)

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How do you scan receipts?

How To Use Neat Scanner For Free

Open the Google Drive App. Click on the “+” Button on the lower right hand corner, and select Scan. Press the Blue Button to capture an image using your smartphone’s camera, preferably on a contrasting surface. You may crop your image by dragging the blue dots to properly outline your receipt.

How do you organize receipts?

How To Organize Receipts –

How do you organize digital receipts?

Organizing Tips for Digital Receipts

  1. Scan in Receipts. One of the first tasks you’ll need to tackle is to scan in all paper receipts.
  2. Choose a Hosting Location. Once all receipts have been scanned into a digital format, the next step is to choose where receipts will be housed.
  3. Sort & Group.
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How do you clean a neat scanner?

Clean your Neat mobile scanner

Without
  • Locate the two types of cleaning paper that are included in the Welcome Kit: one dry and one wet.
  • Feed the dry cleaning paper into the scanner, just as you would a receipt.
  • In Neat 5.5, click Tools.
  • In the Tools menu, click Scanner Tools.
  • In the Scanner Tools menu, select Clean.

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How do I know if my scanner is connected?

  1. Check the Scanner. Check the scanner is connected to a working power supply if required and that it’s powered on.
  2. Check the Connection. Check the cable between the scanner and your computer is firmly plugged in at both ends.
  3. Check the Software.
  4. Further Troubleshooting.

How To Use Neat Without Subscription

How do I calibrate my neat scanner?

In the Tools menu, select Scanner Tools, and then Calibrate. The Scanner Calibration dialog box appears. Load the calibration sheet into the scanner, then click Calibrate. A message box will let you know that the calibration is in process, and another message box will appear when calibration is complete.